Working to positively impact people’s lives with digital products<-- I am here!

Currently in NYC, I  work to shape government digital services to positively impact people’s lives. I’m currently on an embedded strategic sprint team at the VA (Veterans Affairs). Unleashing the power of service design, I partner with government stakeholders to improve the experience and submission success for caregivers and Veterans applying for health care at the VA-the US’ largest health care system. It has been a rewarding experience to conduct research with so many incredible humans and apply that directly to reduce their burden while simultaneously bringing human-centered design best practices to such a large government organization.